motivation

Motii - Daily Motivation App Support

Welcome to Motii Support!

Thank you for choosing Motii as your daily motivation companion. This support page will help you get the most out of the app and answer common questions. We’re dedicated to providing you with daily inspiration to fuel your journey.

Frequently Asked Questions

Getting Started

Q: How do I install Motii widgets? A: For Home Screen widgets:

1. Long press on an empty area of your Home Screen
2. Tap the + button in the top-left corner
3. Search for “Motii” or scroll to find it
4. Choose your preferred widget size
5. Tap “Add Widget” and position it where you want

For Lock Screen widgets:

1. Long press on your Lock Screen to enter edit mode
2. Tap “Customize”
3. Select the area where you want to add a widget
4. Tap the + button
5. Find “Motii” and select a widget style

Q: How do I turn on daily notifications? A: Go to the More tab, and under Settings, toggle “Daily Quote Reminder” on. You can also customize the time you receive your daily motivation.

Q: How does the streak system work? A: Simply open the app once each day to maintain your streak. Your current streak counter shows how many consecutive days you’ve used Motii. Check the More tab to see detailed streak information.

Troubleshooting

Q: My widgets aren’t updating daily A: Ensure Background App Refresh is enabled for Motii in your device settings. You can also manually refresh widgets by touching and holding the widget, then choosing “Edit Widget” or removing and re-adding it.

Q: Why did I lose my streak? A: Streaks reset if you don’t open the app for more than one day. Make sure to open the app at least once every day to maintain your streak.

Q: My notifications aren’t working A: Check that notifications are enabled both in the app (More tab) and in your device Settings. Make sure your device is not in Do Not Disturb mode at your scheduled notification time.

Q: How do I restore my favorites after reinstalling? A: Your favorites are stored locally on your device. Currently, there is no cloud backup system, so favorites cannot be restored after complete app removal.

Q: How can I clear the app cache? A: Go to the More tab and scroll to the bottom. Tap “Clear Cache” to refresh the app data. Note that this won’t affect your favorites or streak.

Privacy Information

Motii respects your privacy:

• Most data is stored locally on your device
• No personally identifiable information is collected without consent
• Analytics helps us improve the app but can be disabled in your device settings
• You can view our complete Privacy Policy in the More tab

Contact Us

Need more help? We’d love to hear from you!

• Email: motii.team@gmail.com
• Feedback: Use the “Send Feedback” option in the More tab

When contacting support, please include:

• Your device model and iOS version
• A detailed description of your issue
• Screenshots if applicable (but no personal information)

Thank you for using Motii! We hope our daily quotes bring positivity and inspiration to your day.

Version: 1.0.2 (April 2025)